The modern casino is more like an indoor amusement park for adults, with musical shows, shopping centers and lavish hotels drawing in the crowds. But gambling—in the form of slot machines, blackjack, roulette, craps and more—is what really makes casinos tick and provides the billions in profits they rake in every year.
To keep people gambling for long periods of time, casinos employ a number of psychological tricks and tactics. For example, they use scented aromas to create a manufactured sense of euphoria and have waiters circulate with alcohol and nonalcoholic drinks to encourage patrons to stay at the tables. In addition, the lighting in casinos is designed to be bright and stimulating, which can make players feel excited and happy. Casinos also use the psychology of near-misses, which can make players believe they’re getting closer to winning.
Another way casinos persuade patrons to gamble is by offering them free perks. Those who place large bets—and often gamble for hours at a time—are considered “good” by the casino and are given special inducements, such as free rooms, meals, transportation or even tickets to shows. These perks are called comps and help casinos increase their bottom line.
Casinos are also designed to be social spaces, where patrons can interact with other people and talk about their wins or losses. This creates a sense of community and camaraderie amongst the patrons, which can be beneficial to their mental health and encourage them to come back again and again.
Consumers are more likely to trust their peers than they are to trust brands, which is why casinos often advertise testimonials and reviews from previous customers. These can be found on websites, in magazines and on social media. In addition, they may record and display video testimonials from happy guests and big winners.
In the past, casino games were often played with a deck of cards, and players could win money by correctly predicting what card would be dealt next. However, the game of poker, which has gained in popularity in recent years, has introduced more complex strategies and techniques that can give players an edge over their opponents. The game of poker has also become more popular with the rise of online gambling, as players can play from their homes and not have to travel to a real casino.
To increase your casino’s discoverability, invest in SEO and paid search campaigns. You can also optimize your website content for keywords related to the amenities, location, unique offerings and more to ensure that prospects find you when they’re ready to book. Additionally, you can target group business by using Cvent’s Competitive Ads to get top placement when event planners are researching their options—and displaying your ads at the exact moment they are most interested in booking. With the right marketing strategy, your casino can grow from a middle-of-the-pack competitor to an industry leader.